How to Get Started

How to Get Started

Follow our step-by-step guide to create your account and start using Crown Standard, whether you're looking for cleaning services or want to provide them.

For Customers

Need professional cleaning services?

  1. Create Your Account

    Sign up with your email and create a secure password

    • Visit the sign-up page and choose “Customer” account type
    • Enter your full name, email address, and create a strong password
    • Verify your email address by clicking the link we send you
    • Complete your profile with contact information and preferences
  2. Set Your Location

    Add your address to find nearby service providers

    • Enter your home or business address in your profile
    • Set your service area preferences
    • Add any special access instructions for your property
    • Save multiple addresses if you need services at different locations
  3. Browse & Book Services

    Find the perfect cleaning service for your needs

    • Browse available professionals in your area
    • Read reviews and check ratings
    • Compare prices and service offerings
    • Select date, time, and service duration
    • Add special requests or cleaning preferences
  4. Secure Payment

    Pay safely with our secure payment system

    • Add your preferred payment method
    • Review booking details and total cost
    • Complete payment via secure checkout
    • Receive confirmation by email and in-app
  5. Enjoy & Review

    Relax while professionals clean, then share your experience

    • Track arrivals in real-time
    • Chat in-app with providers
    • Inspect work and provide feedback
    • Leave a review & earn loyalty points
For Service Providers

Want to grow your cleaning business?

  1. Create Provider Account

    Sign up as a professional cleaning service provider

    • Visit the sign-up page and choose 'Service Provider' account type
    • Enter your business name, personal details, and contact information
    • Create a strong password and verify your email address
    • Agree to our terms of service and provider agreement
  2. Complete Verification

    Submit required documents for background checks

    • Upload a valid government-issued photo ID
    • Provide proof of business registration (if applicable)
    • Submit insurance certificates (general liability required)
    • Complete background check authorization form
    • Wait 2–3 business days for verification approval
  3. Set Up Your Profile

    Create an attractive profile to showcase your services

    • Add a professional profile photo and business logo
    • Write a compelling description of your services
    • List your specialties (residential, commercial, deep cleaning, etc.)
    • Set your service areas and travel radius
    • Upload additional photos of your work (before/after shots)
  4. Configure Availability

    Set your working hours and booking preferences

    • Set your weekly availability schedule
    • Configure minimum and maximum booking durations
    • Set your rates for different service types
    • Add any seasonal availability changes
    • Enable instant booking or manual approval for requests
  5. Start Accepting Bookings

    Begin receiving and managing customer bookings

    • Receive booking notifications via email and app
    • Review customer requests and location details
    • Accept or decline bookings based on your availability
    • Communicate with customers about service details
    • Track your earnings and manage your business growth
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Important Information

Stay secure and get verified quickly before booking or accepting jobs.

Account Security

  • • Use a strong, unique password for your account
  • • Verify your email address to ensure account security
  • • Enable notifications to stay updated on your bookings

Verification Process

  • • Provider verification typically takes 2–3 business days
  • • Ensure all uploaded documents are clear and legible
  • • All providers must have valid insurance coverage

Frequently Asked Questions

Find answers to the most common questions about getting started with Crown Standard

Still have questions?

Our support team is here to help you get started.

Cleaning person